Magazine FAQ

The Design Files magazine is a 192-page, biannual publication featuring Australian homes and gardens, architecture, interiors, creative people and more!

You’ll find exclusive content in a beautifully printed form that will hopefully have a place on your coffee table for a long time to come.

Here are answers to some of our frequently asked questions. For anything else, contact us!

How often does The Design Files magazine come out? 

The Design Files magazine publishes biannually, in April and October.

I’ve subscribed! When will I receive my copy?

Thanks for subscribing, all subscriptions purchased before Sept 15th 2025 will be shipped a copy of Issue 02 within 3 working days. You will receive an email notification once it’s on it’s way to you.

Subscriptions purchased from September 15th 2025 onwards will commence with Issue 03, shipping from October 3rd 2025. You will receive an email notification once it’s on it’s way.

Do you ship internationally? 

Yes we do! For one-off magazine purchases, we ship to New Zealand, the USA, and Canada.

However due to the complexities of international shipping for repeating purchases,  we do not offer ongoing subscriptions to international customers.

Unfortunately due to high shipping costs we do not ship elsewhere in the world, yet!

How much is shipping?

Shipping one magazine anywhere within Australia costs AUD $10.

Australia (AUD):
1 magazine, $10.00
2-4 magazines, $17.25

New Zealand (NZD):
1 magazine, $29.00
2 magazines, $36.00

USA (USD):
1 magazine, $28.00
2 magazines, $36.00

Canada (CAD):
1 magazine, $38.00
2 magazines, $50.00

Can I change my delivery address?

Yes you can change your delivery address in your account here.

Log in to your account, using the email on your order, then click ‘manage subscription’, then ‘manage’ and update your address.

Do subscriptions automatically renew?

Yes your subscription will automatically renew, so you never need to worry about missing an issue.

Your subscription will renew after you have been shipped 2 issues of the magazine. Payment will be processed on either October 1st or April 1st, depending on your subscription renewal date.

You can cancel your subscription at any time, see instructions below.

If you’d like to cancel your subscription, please do so before your renewal date, as renewals are non-refundable after they have been processed.

Can I cancel my subscription?

Yes. You can cancel your subscription anytime.

To cancel, log in to your account, using the email on your order, then click ‘manage subscription’, then ‘manage’ and select the pause or cancel button.

Where can I buy the magazine?

You can buy The Design Files magazine online at thedesignfiles.net/shop or at selected stockists listed here.

Do you have any international stockists?

Currently we have only stockists in Australia. Find all our stockists here!

My house/project/garden is looking a-okay; I think it might have publishing potential. Does The Design Files magazine accept submissions?

Yes, we do! We’d love to hear from you. Please contact submissions@thedesignfiles.net and see our contact details with submission guidelines here.

Can I advertise in The Design Files magazine? 

Thank you for your interest in advertising in The Design Files magazine! Please contact our partnerships team at ads@thedesignfiles.net to request a media kit with options and rates. We’ll get back to you ASAP!

How do I become a stockist?

Thank you for your interest in stocking The Design Files Magazine! Please contact shop@thedesignfiles.net with your request, and we’ll get back to you ASAP!